RETURN POLICY
1. Service Scope Definition
This policy applies to return and refund services for all products sold through our official channels. We take objective product quality as the core judgment standard, and provide targeted after-sales solutions for inherent product faults occurring in the normal use process.
2. Return Application Standards
Users need to submit return applications within the valid service cycle, and provide true and valid product problem descriptions and auxiliary verification materials. The returned products must meet the integrity standards of complete configuration and no artificial damage to ensure the smooth progress of review work.
3. Inspection & Review Process
Our professional after-sales inspection team will conduct multi-dimensional inspection on the returned products, including appearance inspection, functional test, accessory verification and damage cause analysis. The review results will be fed back to users in a timely manner, and all inspection standards are unified and standardized.
4. Refund & After-Sales Iteration
For qualified return orders, full refund will be completed according to the actual payment situation. We will continuously optimize return service processes and rules according to product service iteration, and the latest service terms will be displayed on the official page in real time.